Job offer display:
computer help desk representative – systems
Number of position(s) to fill : 2
Offer N° : 2003924
In-house job name (if different) : Hardware and Software Support
In-house reference (competitive examination n°, code, etc.) : TACMTL
REYNOLDS ET REYNOLDS (CANADA) LTÉÉ
Work place
11075 Louis H Lafontaine
Anjou (Québec)
H1J3A3
Main functions
Reynolds and Reynolds is a market leader in delivering information technology, software solutions, document solutions and professional services to automotive retailers and automakers. We create innovative solutions that connect car companies, retailers and consumers, with applications to manage sales and service programs, loyalty programs and procurement systems. As well, we provide a range of technology services from consulting and design to integration and training. Our Canadian operation has been growing for over 40 years, and we are looking to add to our award-winning team in our Montreal based office. We are seeking talented, dynamic, customer service oriented professionals with a computer science degree/diploma or equivalent work experience for multiple openings in our Montreal based Technical Assistance Centre. Candidates should have good communication skills, as well as good analytical, troubleshooting and problem solving skills. Job Responsibilities -Provide remote support and resolution of computer software/hardware problems through telephone diagnosis and direction. -Research and resolve procedural service reports. -Respond to and diagnose service issues through discussions with customers and assign appropriate support. -Serve as single point of ownership for customer issues to ensure resolution. -Document customer issues, troubleshooting steps and resolution using the call-tracking tool. -Understand customer business processes and prioritize incoming accordingly. -Promote customer relations. Education/Experience -Degree or diploma in business/technology or equivalent. -1-3 years related professional experience. -Must be fully bilingual (French / English) -Knowledge of UNIX and/or Linux operating systems or Microsoft Certification, CompTIA, A+, or equivalent experience; OR Programming experience with Basic or similar language. -Experience with recording calls received; troubleshooting customer problems on the phone; diagnosing, data gathering, analyzing, resolving and escalating problems; following up problems and closing issues. If you are looking to grow your career within an established organization, please submit your bilingual resume with salary requirements to Careers_Canada@reyrey.com, Ref. #TACMTLEMQ. We thank everyone for their interest in Reynolds and Reynolds. Only qualified candidates will be contacted.
For more information : http://www.reyrey.ca
Requirements and working conditions
Education :
Collegial
Completed
Years of experience related to the job offer : 1 to 6 months experience
Language(s) asked for :
French : very good knowledge
English : very good knowledge
Salary offered : to be discussed
Number of hours per week : 40
Job status :
permanent
full time
day
Job start date : 23-Mar.-2009
Communication
Means of communication :
telephone : 9052676000

Computer hardware technologist
Number of position(s) to fill : 1
Offer N° : 2044945
In-house job name (if different) : Computer technician (beginner)
MOULAGES ET PRODUITS FORGÉS ALCOA
Work place
4001 Autoroute des Laurentides
Laval (Québec)
H7L3H7
Main functions
Under the authority of the Information Technologies Coordinator for Alcoa Forged and Cast Products in Laval, the incumbent of this novice-level position will act as contact person for technical support and computer system maintenance for both the offices and the factory. Responsibilities: – Install and adjust personal computers (PC); – Provide computer support to users; – Repair and maintain the computer components; – Install and update software; – Manage user accounts; – Service and maintain printers and photocopiers; – Service and maintain the phone system; – Manage equipment; – Manage software licensing; – Train; – Contribute to ensuring that reports and compliance testing meet our corporate standards. – Contribute to all other activities considered necessary for meeting the company’s objectives. Qualifications and Experience: – Post-secondary studies in computer science; – Excellent communication, interpersonal and problem-solving skills; – Bilingual; – Results-oriented and capable of ongoing and flexible training; – Experience in Windows XP support in Windows Server Active Directory environment; – Experience in Microsoft Office suite support; – Experience in TCP/IP network support; – Experience in Visual Basic language programming an asset.
Requirements and working conditions
Education :
Collegial, Post-secondary studies in computer science.
Years of experience related to the job offer : 1 to 6 months experience
Language(s) asked for :
French : very good knowledge
English : very good knowledge
Salary offered : 35360$ – per year
Number of hours per week : 40
Job status :
permanent
full time
day
Job start date : 30-Mar.-2009
Communication
Means of communication :
E-mail (electronic mail) : isabelle.dionne@alcoa.com

It (information technology) consultant (Computer Applications Tech)
Terms of Employment: Temporary, Full Time, Day
Salary: To be negotiated
Anticipated Start Date: 2009/04/01
Location: Gagetown, New Brunswick (6 vacancies )
Skill Requirements:
Education: Completion of high school, Some college/CEGEP/vocational or technical training, Completion of college/CEGEP/vocational or technical training, Some university, Completion of university
Credentials (certificates, licences, memberships, courses, etc.): Information Systems Professional (ISP), Microsoft Certified Systems Engineer (MCSE), A+ Certification
Experience: No experience
Languages: Speak English, Read English, Write English
Specific Skills: Conduct business and technical studies, Provide advice on information systems strategy, policy, management and service delivery
Work Setting: Government
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Attention to detail
Security and Safety: Enhanced reliability security clearance
Transportation/Travel Information: Own transportation
Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
Employer: Kelly Services (Placement Agency)
How to Apply:
Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.
By Fax: (506) 653-9310
By E-mail: wetmok1@kellyservices.com
Web Site: http://www.kellyservices.ca
Advertised until: 2009/04/03

Title: Systems support representative (Information Technology Support Technician)
Terms of Employment: Permanent, Full Time, On Call, Day
Salary: $32,000.00 Yearly for 40 hours per week, Other Benefits, Medical Benefits, Dental Benefits, Life Insurance Benefits, Group Insurance Benefits
Anticipated Start Date: As soon as possible
Location: Stormont, Dundas and Glengarry, Ontario (1 vacancy)
Skill Requirements:
Education: Completion of high school, Completion of college/CEGEP/vocational or technical training
Credentials (certificates, licences, memberships, courses, etc.): Not required
Experience: 2 years to less than 3 years
Languages: Speak English, Read English, Write English
Specific Skills: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software
Work Setting: Manufacturing company
Computer and Technology Knowledge: Windows, Hardware, Device drivers, Networking software, Networking hardware, Networking security , Intranet, Internet, Servers, Applications – desktop, Applications – enterprise, File management software, Security software, Word processing software, Spreadsheet software, Presentation software, Office Suites, Mail server software, Electronic mailing software, Electronic scheduling software, Project management software, Programming software, HTML editing software, Web site creation and management software, Web service design, Business diagramming software, Mapping and data visualization software (GIS), Database software
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Manual dexterity, Attention to detail, Combination of sitting, standing, walking
Transportation/Travel Information: Own transportation, Travel expenses paid by employer
Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
Other Information:Hands on hardware troubleshooting, set up and install in a manufacturing environment required.
Employer: Manpower (Placement Agency)
How to Apply:
Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.
By E-mail: cornwall.on@na.manpower.com
Business Profile: Manpower does temporary staffing and permanent placement in Cornwall and area, from administrative and industrial to professionals in IT, engineering and management,. Manpower, helping you win in the changing world of work!
Web Site: http://www.manpower.ca

Title: It (information technology) consultant (IT Coordinator/Webmaster)
Program:
Name: Ontario Job Creation Partnerships
Requirements:”Ontario Job Creation Partnerships” (JCP) is an employment program provided by Employment Ontario. To participate, you must be unemployed and meet one of the following conditions: have established a claim for Employment Insurance benefits or that the Employment Insurance benefit period ended within the past three years; or established a claim for Employment Insurance maternity or parental benefits and were paid benefits within the past five years, and are re-entering the labour force after having left it to care for newborn or newly adopted children.
Terms of Employment: Temporary, Full Time
Salary: $423.00 Weekly for 40 hours per week
Anticipated Start Date: As soon as possible
Location: Ottawa Centre, Ontario (1 vacancy)
Skill Requirements:
Education: Not applicable
Credentials (certificates, licences, memberships, courses, etc.): Not applicable
Experience: 1 to less than 7 months
Languages: Speak English, Read English, Write English
Other Information:Please visit www.ottawafestivals.ca for additional information on Job Creation positions within Ottawa Festivals.Due to large volume of resumes we receive,only applicants selected will be contacted.
Employer: Ottawa Festival Network
How to Apply:
Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.
By Fax: (613) 233-3134
By E-mail: info@ottawafestivals.ca
Online: http://www.ottawafestivals.caLink to an external site
Business Profile: Association of Festivals in Ottawa
Web Site: http://www.ottawafestivals.ca

Title: Installation technician, hardware (Field Service Technician)
Terms of Employment: Permanent, Full Time, Overtime, Weekend, Day, Night, Evening
Salary: To be negotiated
Anticipated Start Date: As soon as possible
Location: Calgary, Alberta (1 vacancy)
Skill Requirements:
Education: Completion of high school, Completion of college/CEGEP/vocational or technical training, Completion of university
Credentials (certificates, licences, memberships, courses, etc.): Microsoft Certified Systems Engineer (MCSE), A+ Certification
Experience: 1 year to less than 2 years
Languages: Speak English, Read English, Write English
Specific Skills: Consult user guides, technical manuals and other documents to research and implement solutions
Own Tools/Equipment: Computer, Internet access, Cellular phone
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Handling heavy loads, Physically demanding, Attention to detail, Sound discrimination, Sitting, Combination of sitting, standing, walking, Standing for extended periods, Bending, crouching, kneeling
Transportation/Travel Information: Own transportation, Own vehicle, Willing to travel, Willing to travel regularly, Willing to travel cross-border, Willing to travel for extended periods, Willing to travel overnight, Valid driver’s licence, Travel expenses paid by employer
Essential Skills: Reading text, Writing, Oral communication, Working with others, Problem solving, Significant use of memory, Finding information, Computer use
Other Information:This position is responsible for completing client PC based and POS service calls ensuring that PC and POS calls are handled professionally, and that the highest quality of service is provided.
Employer: Soroc Technology Inc
How to Apply:
Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.
By Fax: (905) 265-1853
By E-mail: soroc.career@soroc.com
Business Profile: Providing Information Technology Solutions to clients for 23 years.
Web Site: http://www.soroc.com
Advertised until: 2009/04/15

Title: Information technology (it) business analyst (ECM, Dynamic, Flexible, Growth Opportunities) (NOC: 2171)
Terms of Employment: Permanent, Full Time, Day
Salary: To be negotiated, Other Benefits, Medical Benefits, Dental Benefits, Disability Benefits, Life Insurance Benefits, Group Insurance Benefits, Vision Care Benefits
Anticipated Start Date: As soon as possible
Location: Edmonton, Alberta (1 vacancy)
Skill Requirements:
Education: Completion of college/CEGEP/vocational or technical training
Credentials (certificates, licences, memberships, courses, etc.): Not required
Experience: 5 years or more
Languages: Speak English, Read English, Write English
Specific Skills: Confer with clients to identify and document requirements, Conduct business and technical studies, Design, develop and implement information systems business solutions, Provide advice on information systems strategy, policy, management and service delivery, Develop policies, procedures and contingency plans to minimize the effects of security breaches, Develop and implement policies and procedures throughout the software development life cycle, Conduct reviews to assess quality assurance practices
Work Setting: Consulting firm
Computer and Technology Knowledge: Windows, Word processing software, Presentation software, Database software, Software development
Work Conditions and Physical Capabilities: Fast-paced environment, Attention to detail
Security and Safety: Criminal record check
Essential Skills: Oral communication, Problem solving, Decision making, Critical thinking, Computer use, Continuous learning
Other Information:This challenging, analytical position will provide many learning and growth opportunities. We offer a fun, flexible, dynamic environment and we have a healthy respect for work/life balance
Employer: CriticalControl Solutions
How to Apply:
Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.
By E-mail: hr@criticalcontrol.com
Online: http://www.criticalcontrol.comLink to an external site
Web Site: http://www.criticalcontrol.com
Advertised until: 2009/04/18

Title: Information technology (it) business analyst (Product Manager / Analyst)
Terms of Employment: Permanent, Full Time, Overtime, Weekend, Day, Night, Evening
Salary: To be negotiated, Medical Benefits, Dental Benefits, Life Insurance Benefits, Group Insurance Benefits, Vision Care Benefits
Anticipated Start Date: As soon as possible
Location: Markham, Ontario (1 vacancy)
Skill Requirements:
Education: Completion of college/CEGEP/vocational or technical training, Completion of university
Credentials (certificates, licences, memberships, courses, etc.): Certified Computer Programmer (CCP), Certified Engineering Technologist (CET)
Experience: 5 years or more
Languages: Speak English, Read English, Write English
Specific Skills: Confer with clients to identify and document requirements, Conduct business and technical studies, Design, develop and implement information systems business solutions, Provide advice on information systems strategy, policy, management and service delivery, Assess physical and technical security risks to data, software and hardware, Develop policies, procedures and contingency plans to minimize the effects of security breaches, Develop and implement policies and procedures throughout the software development life cycle, Conduct reviews to assess quality assurance practices
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Attention to detail, Sitting
Security and Safety: Basic security clearance, Confidential security clearance, Criminal record check
Employer: Nightingale Informatix Corp.
How to Apply:
Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.
Contact Name: Jobs
By E-mail: jobs@nightingale.md
Online: https://www.nightingale.mdLink to an external site
Web Site: https://www.nightingale.md
Advertised until: 2009/04/24

software development programmer
Number of position(s) to fill : 1
Offer N° : 2048295
In-house job name (if different) : Special Projects Programmer
ADMINISTRATION REGIONALE KATIVIK
http://www.humanresources@krg.ca
Work place
P.O. Box: 9
Kuujjuaq (Québec)
J0M1C0
Main functions
Job Posting Special Projects Programmer – IT Section Under the supervision of the Assistant-Director – Information Technology section, the Special Projects Programmer is responsible for, without being limited to, the following responsibilities: RESPONSABILITIES: The Special Project Engineer’s major responsibility is to develop, test, implement and support KRG’s custom built software and systems. In addition, the Special Projects Programmer will also assume project management responsibility for certain software systems implementation. TASKS: Design and produce code for projects specific software such as KRG’s weathercam or water plant telemetry software; Produce and keep up to date documentation of source code and systems configurations as it pertains to KRG specific software and systems; Lead the testing and implementation of KRG developed applications and systems; Assume responsibility of project management for project specific software and systems implementations such as KRG’s weathercams, water plant telemetry, network telemetry and other integration projects; Coordinate resources within KRG or from outside contractors as it related to specific projects; Provide support and documentation such as user manuals to IT technicians and users for special projects; Develop a training curriculum and give training sessions to technical staff and users for KRG specific software; Advise the Assistant-director on project related matters; And any other tasks as requested by the Assistant-Director. QUALIFICATIONS: University level diploma in computer technology 3 years professional experience as a software developer or software engineer Project Management experience or aptitude will be a strong asset Experience with training and documentation an asset TECHNICAL REQUIREMENTS: Experience developing object oriented software Experience developing in Python, PHP, HTML, SQL Experience with software architecture of three tier web application model Experience with Campbell Scientific telemetry and data logging equipment Knowledge of TCP/IP fundamentals Knowledge of Windows environment, especially as it pertains to software development Experience with Apache, MySQL, IIS, MS-SQL Knowledge of SOAP, XML, XSLT, Javascript and Java an asset PERSONAL QUALITIES / ABILITIES: Strong analytical capacity. Resourceful when troubleshooting. Project Management skills Ability to transfer his/her knowledge to others. Strong focus on customer service oriented personality. Good verbal and written communication skills Must be bilingual (Inuttitut-English, Inuttitut-French or English-French); Must be available to occasionally work overtime, outside office hours and be available on-call Strong work ethic (self-reliant, punctual and thorough) Place of employment: Kuujjuaq, Nunavik (North Quebec) Salary: based on experience; 35 hours a week Other benefits: cost of living differential , annual leave trips , food allowance, RRSP, group insurance, 20 days vacation plus 2 weeks Christmas holidays, sick leave, etc. Please send your résumé before April 13 , 2009 at 5:00 p.m.: Human Resources Advisor Kativik Regional Government P.O. Box 9 Kuujjuaq, Quebec, JOM 1CO Fax: (819) 964-2619 E. Mail: humanresources@krg.ca Only selected candidates for interviews will receive a written response. The KRG is an equal opportunity employer. In accordance with this and with the James Bay and Northern Quebec Agreement, conditions may vary to promote the employment of Inuit candidates
Requirements and working conditions
Education :
University
Years of experience related to the job offer : 3 to 5 years experience
Language(s) asked for :
French : very good knowledge
English : very good knowledge
Salary offered : to be discussed
Number of hours per week : 35
Job status :
permanent
full time
day
Job start date : 1-June-2009
Communication
Means of communication :
fax telephone : 819-964-2619
mail : C.P. 9, KUUJJUAQ, Québec, J0M1C0
E-mail (electronic mail) : humanresources@krg.ca

Title: Information technology (it) business analyst (IT / Finance)
Terms of Employment: Permanent, Full Time, Overtime
Salary: To be negotiated, Other Benefits
Anticipated Start Date: As soon as possible
Location: Newmarket, Ontario (1 vacancy)
Skill Requirements:
Education: Completion of university
Credentials (certificates, licences, memberships, courses, etc.): Certified Computer Programmer (CCP), Information Systems Professional (ISP), Microsoft Certified Systems Engineer (MCSE)
Experience: No experience
Languages: Speak English, Read English, Write English
Specific Skills: Design, develop and implement information systems business solutions, Provide advice on information systems strategy, policy, management and service delivery, Assess physical and technical security risks to data, software and hardware, Develop policies, procedures and contingency plans to minimize the effects of security breaches, Develop and implement policies and procedures throughout the software development life cycle
Work Setting: Manufacturing company
Computer and Technology Knowledge: Windows, Hardware, Device drivers, Networking software, Networking hardware, Networking security , Intranet, Internet, Servers, Spreadsheet software, Project management software, Web site creation and management software, Web service design, Desktop publishing software, Data analysis
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Handling heavy loads, Manual dexterity, Attention to detail, Combination of sitting, standing, walking
Transportation/Travel Information: Own transportation, Willing to travel
Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
Employer: Showa Canada Inc.
How to Apply:
Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.
By E-mail: SCI_HR@Showa1.com
Business Profile: Growing Tier1 supplier of high quality automotive components. Our environment is fast paced and leading edge. Safety and quality are priorities.
Advertised until: 2009/04/17