Front desk agent
Terms of Employment: Permanent, Full Time, Shift, Weekend, Day, Evening
Salary: $10.50 to $11.00 Hourly for 40 hours per week, Other Benefits
Anticipated Start Date: As soon as possible
Location: Banff / Canmore, Alberta (2 vacancies )
Skill Requirements:

Education: Completion of high school
Credentials (certificates, licences, memberships, courses, etc.): Not required
Experience: Experience an asset
Languages: Speak English, Read English, Write English
Business Equipment and Computer Applications: Multi-line switchboard, Computerized reservation system, Basic computer skills (will train)
Work Setting: Hospitality industry, Hotel, Motel, Resort
Specific Skills: Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Process wake-up calls, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests’ departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain occupancy statistics, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding
Work Location Information: Staff accommodation provided
Essential Skills: Reading text, Document use, Numeracy, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Finding information, Computer use, Continuous learning
Employer: Charlton Resorts, Banff
How to Apply:
Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.

In Person between 9:00 and 17:00:

513 Banff Avenue
Banff, Alberta
T1L 1B4
By Fax: (403) 760-6963
By E-mail: jminor@deltabanff.com
Business Profile: Two full service resort hotels in the Heart of Banff National Park, providing superior accommodation alternatives, fine Canadian dining, spa, meeting space, and many special home away from home touches.
Web Site: http://www.charltonresorts.com
Advertised until: 2008/08/30