Title: Systems support representative (Information Technology Support Technician)
Terms of Employment: Permanent, Full Time, On Call, Day
Salary: $32,000.00 Yearly for 40 hours per week, Other Benefits, Medical Benefits, Dental Benefits, Life Insurance Benefits, Group Insurance Benefits
Anticipated Start Date: As soon as possible
Location: Stormont, Dundas and Glengarry, Ontario (1 vacancy)
Skill Requirements:
Education: Completion of high school, Completion of college/CEGEP/vocational or technical training
Credentials (certificates, licences, memberships, courses, etc.): Not required
Experience: 2 years to less than 3 years
Languages: Speak English, Read English, Write English
Specific Skills: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software
Work Setting: Manufacturing company
Computer and Technology Knowledge: Windows, Hardware, Device drivers, Networking software, Networking hardware, Networking security , Intranet, Internet, Servers, Applications – desktop, Applications – enterprise, File management software, Security software, Word processing software, Spreadsheet software, Presentation software, Office Suites, Mail server software, Electronic mailing software, Electronic scheduling software, Project management software, Programming software, HTML editing software, Web site creation and management software, Web service design, Business diagramming software, Mapping and data visualization software (GIS), Database software
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Manual dexterity, Attention to detail, Combination of sitting, standing, walking
Transportation/Travel Information: Own transportation, Travel expenses paid by employer
Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
Other Information:Hands on hardware troubleshooting, set up and install in a manufacturing environment required.
Employer: Manpower (Placement Agency)
How to Apply:
Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.
By E-mail: cornwall.on@na.manpower.com
Business Profile: Manpower does temporary staffing and permanent placement in Cornwall and area, from administrative and industrial to professionals in IT, engineering and management,. Manpower, helping you win in the changing world of work!
Web Site: http://www.manpower.ca